Data protection

Responsible:

Practice for holistic therapy

Anna Laurowski,

Certified Physiotherapist (University)

Osteopath BAO,

Alternative medicine practitioner,

Member of BVO eV

self-employed

The service I have provided is exempt from VAT according to §4 No. 14 UStG.

Contact:

Ziegelmattenstr. 35

79117 Freiburg im Breisgau

Tel.: 0761 155 28 454

www.osteomaster.de

contact@osteomaster.de

Privacy Policy:

We welcome all visitors to our website. Please note that the information provided on this website cannot be used to diagnose or treat illnesses or ailments. We cannot guarantee the completeness or accuracy of the information on this website. We cannot rule out the possibility that our website also contains information provided by third parties. We cannot accept any liability for this information. This applies in particular to links to other websites, which we regularly check for illegal content, but for which we cannot provide any guarantee. The content of these linked sites does not represent our opinion; the links are provided solely to enhance the diversity of information available. All texts and graphics on our website are protected by copyright or other intellectual property rights. The use or reproduction of these graphics and texts is not permitted without our prior written consent. In particular, we will not allow product names, which are generally protected by trademark law, to be used by third parties. To keep the website up-to-date, we will, of course, amend and/or supplement the texts as necessary. No liability arises from the content of the websites.

Data protection

Scope

This privacy policy informs users about the nature, scope and purpose of the collection and use of personal data by the responsible provider Anna Laurowski, email: info@osteomaster.de, telephone: 49 76115528454 on this website (hereinafter referred to as “Privacy Policy”).

We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

Registration on our website

When you register to use our personalized services, we collect certain personal data, such as your name, address, and contact information, including your telephone number and email address. Once registered, you can access content and services that we offer exclusively to registered users. Registered users also have the option to change or delete the data they provided during registration at any time. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will gladly correct or delete this data at your request, provided there are no legal obligations to retain it. To contact us regarding this matter, please use the contact details provided at the end of this privacy policy.

Access data/server log files

The provider (or its web hosting provider) collects data about every access to the website (so-called server log files). Access data includes: the name of the accessed web page, the file, the date and time of access, the amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address, and the requesting provider. The provider uses the log data only for statistical analysis for the purpose of operating, securing, and optimizing the website. However, the provider reserves the right to subsequently review the log data if there is a legitimate suspicion of unlawful use based on concrete evidence.

Handling of personal data

Personal data is information that can be used to identify an individual, meaning information that can be traced back to a specific person. This includes name, email address, and telephone number. Data about preferences, hobbies, memberships, or which websites someone has visited also falls under the category of personal data. The provider only collects, uses, and shares personal data if this is legally permitted or if users have consented to the data collection.

Contact

When contacting the provider (for example via contact form or email), the user's information is stored for the purpose of processing the request and in case follow-up questions arise.

Integration of third-party services and content

It is possible that third-party content, such as YouTube videos, Google Maps, RSS feeds, or graphics from other websites, may be integrated into this online service. This always requires that the providers of this content (hereinafter referred to as "third-party providers") are aware of the users' IP addresses. Without the IP address, they would be unable to send the content to the respective user's browser. The IP address is therefore necessary for displaying this content. We strive to use only content from providers who use the IP address solely for delivering the content. However, we have no control over whether third-party providers store the IP address for other purposes, such as statistical analysis. To the extent that we are aware of such practices, we will inform users accordingly.

Cookies

Cookies are small files that allow websites to store specific, device-related information on users' access devices (PCs, smartphones, etc.). They serve two main purposes: firstly, to improve the user-friendliness of websites (e.g., by storing login data), and secondly, to collect statistical data on website usage for analysis and improvement of the services offered. Users can influence the use of cookies. Most browsers offer an option to restrict or completely prevent the storage of cookies. However, please note that disabling cookies may limit website functionality and, in particular, user experience. You can manage many online advertising cookies from companies via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/uk/your-ad-choices/.

Google Maps

We integrate maps from the "Google Maps" service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When using Google Maps, Google also collects, processes, and uses data about how visitors use the map features on our website. You can find more information about Google's data processing in Google's privacy policy. There, in the Privacy Center, you can also change your settings to manage and protect your data.

Registration function

The data entered during registration will be used for the purpose of using the service. Users may be informed by email about service- or registration-related information, such as changes to the scope of services or technical issues. The data collected is visible in the registration form. This includes name, email address, and IP address for the purpose of live support.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Users can prevent the storage of cookies by adjusting their browser settings; however, this website points out that in this case, you may not be able to fully utilize all the functions of this website. Furthermore, users can prevent Google from collecting and processing data generated by the cookie and related to their use of the website (including their IP address) by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Users' personal data will be deleted or anonymized after 14 months.

Hosting services provided by a third-party provider

As part of processing on our behalf, a third-party provider hosts and displays our website. This serves our legitimate interest in the correct presentation of our offerings, which outweighs any conflicting interests. All data collected through the use of this website or via forms provided in the online shop, as described below, is processed on their servers. Processing on other servers only takes place within the scope described herein.

This service provider is located within a country of the European Union or the European Economic Area.

Changes to our privacy policy

We reserve the right to amend this privacy policy from time to time to ensure it always complies with current legal requirements or to reflect changes to our services, such as the introduction of new services. The new privacy policy will then apply to your next visit.

Your rights to information, rectification, blocking, erasure and objection

You have the right to request information about your personal data stored by us at any time. You also have the right to rectification, blocking, or, apart from mandatory data retention for business transactions, erasure of your personal data. Please contact our data protection officer for this purpose. You will find the contact details at the bottom of this page.

To ensure that a data block can be implemented at any time, this data must be kept in a block file for verification purposes. You can also request the deletion of your data, provided there is no legal obligation to retain it. If such an obligation exists, we will block your data upon request.

You can make changes or revoke your consent by notifying us accordingly, with effect for the future.

Questions for the Data Protection Officer

If you have any questions about data protection, please send us an email or contact our data protection officer directly:

Anna Laurowski